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ドットマティクスへのお問い合わせはこちらから。

全般

一般的なお問い合わせ

info@dotmatics.com

採用情報

採用情報・履歴書の送付

careers@dotmatics.com

マーケティング

マーケティングへのお問い合わせ

marketing@dotmatics.com

営業

営業へのお問い合わせ

sales@dotmatics.com

サポート

技術サポートチームへのお問い合わせはこちらのリンクからお願いいたします:技術サポートのページへ

またはこちらのメールアドレスからも承っております: support@dotmatics.com

FAQs

Q - Will my research data be secure? A: The Dotmatics Cloud platform is built on the AWS hosting environment, and inherits the physical and environmental security controls provided by them. AWS hold many certifications relating to information security and business continuity – more information can be found here: https://aws.amazon.com/compliance/

Q - Do I have the option for on-premise data storage? A: The majority of our customers choose to use our cloud hosting facilites, with some multi-national organizations choosing to use a private cloud or on-premise option.

Q - Can I integrate with third-party software? A: Dotmatics' platform provides RESTFul APIs for automations and to allow integration with third-party software within a companies informatics landscape.

Q - How does an ELN help me secure my IP? A: Dotmatics' platform has a 21 CFR Part 11 compliant audit trail and electronic signature. An encrypted PDF generated and stored on completion of experiments.

Q - How many experiments can I store in my ELN? A: Dotmatics provides unlimited experiments and full scientific search encouraging collaboration between teams of researchers.

Q - Which scientific domains does your ELN cater to? A: Dotmatics provides a paper-on-glass Discovery ELN in addition to more structured ELNs covering Medicinal Chemistry, Synthetic Chemistry, Formulations and Analytical.

Didn't answer your question? Visit technical support

お問い合わせ(本社)

Head Office UK

お問い合わせ

こちらのフォームに必要事項を入力してください。

お問い合わせ

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絞り込み

Head Office UK

North America West Coast

  • p1 855 808 8332
  • a6050 Santo Road, Suite 270, San Diego, CA 92124, USA

North America East Coast

  • p1 855 808 8332
  • a500 West Cummings Park, Suites 3750 & 3950, Woburn, MA 01801, USA

日本

日本 代理店(株式会社シーエーシー)

Korea

China (Distributors)

China (Distributors)

  • p+86-21-59990301
  • aRoom 1103, No. 2500 Zhenbei Road, Shanghai, China 200333