Connect with us

Looking to get in touch? You're in the right place

General Enquiries

For other business related enquiries please email:

info@dotmatics.com

Careers

For more information about a particular open position, or to submit a CV/Resume with a cover letter please email:

careers@dotmatics.com

Marketing

For general marketing enquiries, please email:

marketing@dotmatics.com

Sales

For general sales enquiries, please email:

sales@dotmatics.com

Support

To contact the Technical Support team, please use the link below: Visit our technical support

Alternatively, send an email: support@dotmatics.com

FAQs

Q - Will my research data be secure? A: The Dotmatics Cloud platform is built on the AWS hosting environment, and inherits the physical and environmental security controls provided by them. AWS hold many certifications relating to information security and business continuity – more information can be found here: https://aws.amazon.com/compliance/

Q - Do I have the option for on-premise data storage? A: The majority of our customers choose to use our cloud hosting facilites, with some multi-national organizations choosing to use a private cloud or on-premise option.

Q - Can I integrate with third-party software? A: Dotmatics' platform provides RESTFul APIs for automations and to allow integration with third-party software within a companies informatics landscape.

Q - How does an ELN help me secure my IP? A: Dotmatics' platform has a 21 CFR Part 11 compliant audit trail and electronic signature. An encrypted PDF generated and stored on completion of experiments.

Q - How many experiments can I store in my ELN? A: Dotmatics provides unlimited experiments and full scientific search encouraging collaboration between teams of researchers.

Q - Which scientific domains does your ELN cater to? A: Dotmatics provides a paper-on-glass Discovery ELN in addition to more structured ELNs covering Medicinal Chemistry, Synthetic Chemistry, Formulations and Analytical.

Didn't answer your question? Visit technical support

Contact

Head Office UK

  • P:+44 (0) 1279 654 123
  • F:+44 (0) 1279 653 088
  • A:The Old Monastery, Windhill Bishops, Stortford Herts, CM23 2ND UK

Send enquiry

For additional product information or to arrange to speak with a Dotmatics expert, please complete the form below:

CONTACT

Local offices

FILTER BY

Head Office UK

  • p+44 (0) 1279 654 123
  • f+44 (0) 1279 653 088
  • aThe Old Monastery, Windhill, Bishop's Stortford, Herts CM23 2ND UK

North America West Coast

  • p1 855 808 8332
  • a6050 Santo RoadSuite 270, San Diego, CA 92124, USA

North America East Coast

  • p1 855 808 8332
  • a500 West Cummings Park, Suites 3750 & 3950, Woburn, MA 01801, USA

Japan

  • p+81-3-4577-1480
  • f+81-3-4577-1481
  • aThe Portal Akihabara 1F, 2-10-9 Higashi Kanda, Chiyoda-ku, 101-0031 Tokyo, Japan

Japan (Distributors)

  • p+81 3 6667 8045
  • f+81 3 5641 3182
  • a24-1, Nihonbashi-Hakozaki-cho, Chuo-ku, Tokyo 103-0015, Japan

Korea

  • p+82-31-278-7038
  • f+82-31-278-7039
  • a918, Ace Gwanggyo Tower 1, 17 Daehak 4-Ro, Yeongtong-gu, Suwon-si, Gyeonggi-do 16226, Korea

China (Distributors)

  • p+86 21 32504385
  • f+86 21 32504351
  • aRoom 701, Zhaoyi Tower, No 18 Tianshan Road, Shanghai, China 200336

China (Distributors)

  • p+86-21-59990301
  • aRoom 1103, No. 2500 Zhenbei Road, Shanghai, China 200333